FAQs

To cancel your subscription, go to “Account Info,” found under the “Account” tab at the top of the Home Page. Under “My Memberships” you will see your level. Below “Annual or Monthly (whichever one you have) click on the word “cancel.” Next confirm membership cancelation by clicking on “Yes, cancel this membership.” This will cancel any future billing on your subscription, but you will still have access to the content until the end of your paid period.

There are two subscription levels: Yearly and monthly.

If you get a monthly subscription and wish to upgrade, go to “Account” at the top of the Home Page and then click on “View all Membership Options” found in a blue box under “My Memberships.” You can then choose “Select,” next to the Annual Plan. This will take you to the “Finish Your Registration” page. Click “Next” and update your Billing Information. Click “Next” again, and enter your Payment Information. Click “Submit and Check Out.”

Yes. Subscriptions automatically renew until you cancel your subscription.

No. You will be able to access your account and your courses from any major web browser, simply login here.

Yes. Just contact us through the “Contact” tab.

You can pay for your subscription using a credit card. Credit card information is kept securely through Stripe. Executive Electrocardiogram Education and S.L. Siegal Consulting, do not have access to or maintain any credit card information.

To update your credit card information, go to “Account,” click on “Billing Info,” put in your new credit card information and click on “Update” at the bottom of the page.

If you forget your password, simply click on the “Forgot Password” link found on the Login Page. You will then submit your email address or user name, and instructions will be emailed to you.

Yes. More practice videos are being produced and will be released when available.

Yes. Please contact us through the contact page for more information.

Category 2 CME credits are available through both the American Medical Association and the American Osteopathic Association. Category 1 credits are not available at this time. Please see “How to obtain CME” for more information. You will need to check with your association otherwise. A certificate of completion for 8 hours is available after completion of the entire course. A certificate of partial credit is not available but can be self-reported.